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FOR BANKS, CREDIT UNIONS AND FINANCIAL INSTITUTIONS

Protecting What Matters the Most in Your Members Life. Their Family, Home and Income.

Job Loss Lifeline is designed to provide an added payment-protection resource for eligible customers or members who may experience a qualifying job loss — giving institutions a practical option to offer alongside their existing lending and payment programs.

POWERED BY YOUR PAYMENT GUARDIAN

A Proprietary Financial Health and Wellness Job Loss Income and Payment Protection Membership Benefits Program

PROGRAM ESSENTIALS

Support for Payment Obligations

For financial institutions, banks and credit unions, the program may create an added layer of valuable financial support and benefits for customers or members with monthly payment obligations tied to your community lending products or services.

Not an Insurance Product

Job Loss Lifeline is not insurance. It is a guaranteed-issue individual job-loss income or job loss payment protection membership program for qualifying individuals ages 18–64 who are W-2 full-time employees. No Credit Checks or Background Checks required to qualify for enrollment.

What Institutions Should Know

Benefits Under Program Terms

The program is designed to provide job-loss income benefits or job loss payment protection benefits combined with family everyday life benefits and specialized protection benefits to qualifying enrolled individuals after the required waiting period and according to program terms.

Job Loss Lifeline, powered by Your Payment Guardian, is designed to help institutions explore an added support resource for customers or members who may face income disruption due to job loss.

The program has a long operating history through Your Payment Guardian and is currently being reviewed as a potential fit for credit unions, banks, and other organizations that want to offer practical payment-protection support.

Job Loss Lifeline, powered by Your Payment Guardian, is designed to help institutions explore an added support resource for past, current and future customers or members who may face income disruption due to job loss.

We are currently offering the Job Loss Lifeline to past, current and future members of financial institutions including credit union communities and have found it to be a valuable support resource for their members and organizations.

Is Job Loss Lifeline for individuals or businesses?

Both. Individuals can enroll in the program for personal job-loss income protection. Businesses that sell a product or service to a consumer through a monthly payment contract can also use the program to provide added customer benefits and payment protection if the customer experiences a qualifying job loss.

Answers written for institutions evaluating the program.

Is Job Loss Lifeline insurance?

No. Job Loss Lifeline is not insurance. It is a guaranteed-issue individual job-loss income membership program made available to qualifying individuals.

COMMON QUESTIONS

Frequently Asked Questions

How long has the program been available?

The financial benefits parent company for individuals and businesses was established in 1992, and this benefits program launched in 2001.

Who is eligible for the job-loss income benefit?

Eligibility is limited to individuals ages 18–64 who are W-2 full-time employees. The program does not cover part-time workers, 1099 workers, self-employed individuals, temporary workers, or seasonal workers.

How can Job Loss Lifeline help with payment protection?

The program is designed to provide job-loss income benefits to qualifying enrolled individuals after the required waiting period and according to program terms. The program has a 180-day waiting period before an unemployment benefit claim can be filed, and the member must also meet applicable program requirements, including approval for state unemployment benefits.

For banks and credit unions, this may create an added layer of support for customers or members with monthly payment obligations tied to eligible products or services.

What benefit amount does the program provide?

The job-loss income benefit is $500 per month for up to six months.

Benefits are subject to the program's waiting period and applicable program requirements, including approval for state unemployment benefits.

Does the Job Loss Lifeline provide any additional benefits that are included with the job loss income or job loss payment protection benefits?

Yes, the Job Loss Lifeline is a Financial Health and Wellness Program providing your family access to everyday life benefits and specialized protection benefits everyone should own. These valuable no cost or low-cost benefits include: